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Discount codes are not valid during flash sale periods. This includes discount codes for first time purchases when you sign up to our mailing list.

We accept payment via Visa, Mastercard, American Express, Paypal, Afterpay, Google Pay, and Shop Pay.

FREE SHIPPING to Canada/USA over $200 CAD/USD

Standard shipping weights are automatically calculated at checkout based one product weight.

Checkout linked to automatically recommend the cheapest shipping rate for your order out of Canada Post, UPS, FedEx

We have a 30-day return policy, which means you have 30 days after
receiving your item to request a return. All accepted returns are FREE,
return postage will be paid by eKONIQ.

To be eligible for a return, your item must be in the same condition that you received it,
unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at returns@ekoniq.ca. If your return is accepted, we’ll send
you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at returns@ekoniq.ca.

Although our orders go out quickly, it can take up to 14 days for returns to arrive at our warehouse depending on the service you use. Once we have received your return, we will process it within two business days. You will be notified via email when your return has been received and your store credit or refund has been issued.

Your best chance of copping and getting that W is to purchase items when they first drop!

We occasionally restock items but it is rare. If we restock an item it'll sometimes be a different color/variant.

The best way to keep up to date with all our new styles is to join our mailing list - you can do so at the bottom of this page and score 10% off your first order!

Also follow us on Instagram @eKONIQ for daily content, news, giveaways, and outfit inspiration!