New Era 9FIFTY Snapback
Raiders Logo
Black / Grey Brim
Light Wear
Shipping
FREE Shipping for orders to Canada/USA over $200 CAD/USD
Orders shipped within 24 hours
Order Tracking
Once your order has been dispatched, you'll receive an email from the courier company with a tracking number & delivery estimate.
All orders are shipped with the option to choose from signature on delivery or Authority to Leave – This gives the courier the right to leave your order somewhere safe on the premises if you are not home at time of delivery.
Can I Change My Address After My Order Is Placed?
Please note: any delivery addresses received incomplete on orders, will delay the dispatch time/delivery time.
As there is a small window between when you place your order and our shipping team picking & dispatching it, we are sometimes unable to change an address once the order has been placed. If you have received a tracking number already, we recommend giving your courier a call and asking them to redirect it!
International Customs & Duties Charges
Please be aware of any fees your local customs office may charge before placing your order. As the payment and knowledge of taxes/duties that may apply to your purchase are your responsibility and eKONIQ cannot be held responsible for any charges.
If you choose not to pay duties on import and your parcel is returned to us, you will not be issued with a refund when the parcel is received – You will be issued with a credit note for the value of the products purchased only, less any shipping paid and an additional $15 CAD will be deducted to cover return shipping costs.
Can I Use Discount Codes During Sale Periods?
Discount codes are not valid during flash sale periods. This includes discount codes for first time purchases when you sign up to our mailing list.
What Payment Methods Are Accepted?
We accept payment via Visa, Mastercard, American Express, Paypal, Afterpay, Google Pay, and Shop Pay.
What Are Shipping Costs?
FREE SHIPPING to Canada/USA over $200 CAD/USD
Standard shipping weights are automatically calculated at checkout based one product weight.
Checkout linked to automatically recommend the cheapest shipping rate for your order out of Canada Post, UPS, FedEx
What Is The Return Policy?
We have a 30-day return policy, which means you have 30 days after
receiving your item to request a return. All accepted returns are FREE,
return postage will be paid by eKONIQ.
To be eligible for a return, your item must be in the same condition that you received it,
unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at returns@ekoniq.ca. If your return is accepted, we’ll send
you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at returns@ekoniq.ca.
Have You Received My Return?
Although our orders go out quickly, it can take up to 14 days for returns to arrive at our warehouse depending on the service you use. Once we have received your return, we will process it within two business days. You will be notified via email when your return has been received and your store credit or refund has been issued.
Do You Restock Items That Have Sold Out?
Your best chance of copping and getting that W is to purchase items when they first drop!
We occasionally restock items but it is rare. If we restock an item it'll sometimes be a different color/variant.
The best way to keep up to date with all our new styles is to join our mailing list - you can do so at the bottom of this page and score 10% off your first order!
Also follow us on Instagram @eKONIQ for daily content, news, giveaways, and outfit inspiration!
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1 Tree Planted With Every Product Sold!
1 Tree Planted With Every Product Sold!
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